PRIVACY POLICY

Game Heads ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or contact us to enquire about our services.

This policy is designed to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

We may collect and process the following information:

Information you provide to us

Name
Email address
Phone number
Event address
Event details (date, type of event, number of players etc.)

This information is typically collected when you:

Submit a contact form
Request a booking or quote
Contact us via email or phone

How We Use Your Information

We use your information to:

Respond to enquiries and booking requests
Provide quotes and event information
Deliver our services
Communicate with you about your booking
Improve our website and services

We do not sell, rent, or trade your personal information to third parties.

Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

Legitimate interest – to respond to enquiries and manage bookings.
Contractual necessity – to deliver services you have requested.
Consent – where you opt in to marketing communications.

Data Storage and Security

We take reasonable steps to protect your personal information from unauthorised access, loss, misuse, or alteration.

Information may be stored securely through services such as:

Wix website platform
Email systems

How Long We Keep Your Data

We only keep personal data for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

Typically, enquiry information may be retained for up to 24 months.

Your Rights

Under UK data protection laws you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Restrict or object to processing
Withdraw consent where applicable

To exercise these rights, please contact us using the details below.

Our website uses cookies to improve functionality and analyse website usage. Please see our Cookie Policy for more information.

If you have any questions about this Privacy Policy or your personal data, please contact us:

Game Heads
Email: rob@gamehead.co.uk
Website: www.gameheads.co.uk

GAME HEADS

PRIVACY POLICY