No. The van is always fully parked and stationary during your event. We arrive, park safely, set up, and remain in position for the entire party. A trained host stays inside to manage the experience. Safety always comes first.

Not necessarily. We can park on residential roads provided: Parking is legal and safe There is adequate space for the vehicle Extension leads do not cross public roads If you’re unsure, send us a photo before booking and we’ll advise.

WOW Van • 8.3m long • 3m wide • 3.5m highFUN Van • 9.3m long when set up (rear doors extend during gaming) • 2.5m wide • 3.3m highMAX Van • 8.3m long • 2.5m wide • 3.3m high • Sliding side door entry (no rear access space needed)We also require additional room for manoeuvring.

Yes — we require access to 4 standard plug sockets within 40 metres. We provide 40m extension leads. If power access may be difficult, we can supply a generator for a small additional charge (must be arranged in advance).

No — we provide our own internet system as part of the package. If required, we can also connect to your router as a backup.

If your property loses power, we will pause and resume once restored. Power outages outside our control are non-refundable. Internet issues are rare — we carry backup solutions and resolve issues quickly. We deliver hundreds of events per year and always manage to keep the party running.

WOW & FUN Vans • Up to 12 players (ages 7–12) • Up to 8 players (ages 13+) MAX Van • Up to 14 players (ages 7–12) • Up to 9 players (ages 13+)

We cater for children aged 7 and above. Due to insurance and safety regulations, children under 7 are not permitted inside the van.

No — we are sorry, but under 7s are not permitted inside the van at any time. This ensures safety, fairness, and the best experience for all players.

Yes. We follow UK age ratings and confirm age ranges at booking. The booking parent is responsible for ensuring all attending parents are comfortable with game choices. We can tailor the experience to suit younger or older groups.

That’s absolutely fine. Our hosts guide players through controls and game basics. Beginners settle in quickly.

Yes — please contact us before booking so we can discuss requirements. We can: Adjust game types Lower volume Provide reassurance and support Allow parents/carers nearby We aim to make every child feel comfortable and included.

Yes — a responsible adult must remain on-site during the event. Our host supervises the gaming inside the van. Overall event supervision remains with the booking adult. Parents are welcome to join in if space allows.

No food, drinks or chewing gum are allowed inside the van to protect equipment. We recommend: 🎮 Gaming in the van 🎂 Food and cake indoors

Ages 7–10: 90 minutes is ideal Ages 10+: 2 hours works best If unsure, we’ll recommend based on your group size and age.

Weekends book up quickly — we recommend booking 2–3 months in advance. Weekdays typically require around 4 weeks’ notice. We accept bookings up to 12 months ahead.

A £100 deposit secures your booking. The remaining balance is due at least 10 days before your event.

Nope! Our gaming van is fully enclosed and climate-controlled, so rain clouds and heatwaves don’t stand a chance. Whatever the forecast, we bring the party.

We aim to arrive 15 minutes before your start time. If traffic or weather causes delay, we will notify you and ensure you receive your full booked time. In the extremely unlikely event we cannot attend, you will receive either: A full refund Or a free rescheduled date

Yes. We are fully insured and all staff are DBS checked for your peace of mind.

Yes — we operate 7 days a week. Bank holidays are charged at weekend rates.